The Good, the Bad and the Ugly
The vast majority of our clients are extremely happy with our service. You likely will be too.
We have an A+ Better Business Rating, awesome customer service and lots of glowing reviews but we do have some bad reviews – and we are not ashamed of them. You should read them and our responses. The bottom line is not everyone is nice all the time. Every business get jerks through its doors – it’s just part of life and part of doing business. Some businesses handle jerks by sucking up to them – we do not.
We believe respect is a two way street and we believe in being nice until its time to not be nice. We know people have bad days from time to time and that divorce can be an emotional time and we are not unsympathetic and will do our best to be supportive and understanding but we simply will not tolerate inappropriate behavior. And if you think about it – why would you want to hire an attorney who would bend over and tolerate that kind of behavior – just to avoid a bad review? If we don’t have what it takes to stand up for ourselves – how are you to expect us to stand up for you?
So we hope you agree that our view on this is the way things ought to be and that you give our few bad reviews their due consideration and trust that if you are nice to us, we will be nice to you and help you through this process. And if you wanna write a review, good or bad – we encourage that.
Kaye Francis
18:52 12 Jun 22
Loved they took care of my divorce with no delays ! It about a month and half and I was free of my ex ! That’s for the great job !
Rooster Keenan
11:30 11 May 22
If you have a legal issue, these folks will help ! TOTALLY AWESOME!!
Joy Likens Wetherington
12:45 07 May 22
What I have read from Ms. Jennifer Webb truly surprises me. It appears she took the time just to pick the posts that fit her "agenda." Why did you not post the excellent reviews that overrule what you posted also? I have used this law firm on several occasions and can not speak more highly of them. The receptionist has also been friendly and very kind to me even through tears, as has Ms. Amanda Bowden Johnson. It appears you just wanted free advice and did not want to pay or maybe your emotions were just running high as you made the call.. My son has a mental illness and Ms.Amanda Bowden Johnson helped us out with tender , love and care when he had a mental episode and did everything in her power to help him whe he had to appear in court. In addition she had 2 trials going on, but she is the type of person who cares for others and did her best to fit him in, as she would try for other clients. When you treat people with respect and kindness you usually receive it back. She even comforted me as the tears ran down my face. Not many attorneys would do that. She is compassionate, kind, caring and one excellent attorney. She will not tell you what you want to hear. She will be up front and honest with you. It appears you did not want to hear the answers you were getting. Just by reading your posts Ms. Webb it appears they did try to help in the beginning, but you did not feel you got "free" what you wanted. If after the first phone call maybe you should have made an appointment in person to speak with the attorney to ask your questions and not use the telephone. Personally after living here all my life I know, this attorney and law firm is well-know and respected by other Attorneys, the DA's office and the Judges. If anyone can represent you and help it would be them. If I ever am in assistance of any more legal help they will be my first call. I would give this law firm a 5 if asked and I have highly recommend them to many and will continue. You could have written all of this to The law firm and not social media.....those that know this attorney and her work have already proven through many years your post is not going to make a difference. I choose The Houser Law Forn, P.C.
Mike Stallings
12:26 07 May 22
This law firm is awesome. The people that work there are extremely knowledgeable and generous. Mrs.Johnson is willing to go above and beyond for her clients.
Kristin Hartley Greer
02:28 07 May 22
Some of these reviews blow me away! We have had nothing but wonderful experiences with the entire staff when it came to handling a traffic citation or two. Amanda will literally give you the shirt off her back. She goes out of her way to make sure that you’re well taken care of and her lines of communication are always open. Hopefully we won’t need to use their services again (🤣) but if we do, we know who to call!
Senelisiwe T Mkhantywa
11:38 09 Apr 22
Knowing Olivia Carlos has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawal of $13,600 as my profit in return wow I'm so happy believe me friends it works 100%. try her and see the blessing. contact her today
Email: oliviacarlos134@gmail.com
WhatsApp: +14353592643
Email: oliviacarlos134@gmail.com
WhatsApp: +14353592643
Tay Hyman
12:08 18 Dec 21
Divorce was so easy and simple, with Houser. I would definitely recommend Houser, divorce was stress free.
Jennifer Lynn Bishop
19:03 06 Sep 21
They are great!! I'm divorced
Tiffany Duncan
20:16 07 Jul 21
They responded in a timely manner on trying to do my divorce paperwork. I submitted everything in April and my divorce was finalized in June. They answered all questions I had and got rid of any concerns. My divorce was complete pretty fast. I am so happy with the results. The paralegal crystal was easy to communicate with as well. Thank you guys again! Highly Recommended!
Tina Anderson
18:27 28 Jun 21
I asked and they delivered a smooth and fast divorce! I really appreciate them and I recommend if you are looking for a fast and affordable results please contact them! Thank you all for setting me free!
Jeffrey Tillman
23:54 21 Jun 21
They were very professional and got me my divorce in a timely manner at a reasonable rate. Thank you Houser Law Firm
Larry Mitchell
18:10 01 Jun 21
Wow, after being separated from my wife for 6 years when she left and never filed for divorce, I saw their ad on a google search while trying to figure out how to file for an uncontested divorce on my own. After seeing what they charged for their service, I realized that by the time I was to do all the running around and filing things with the court, it would cost me more to do it myself! Not feeling too well at the time, I decided to give them a try. I was not disappointed. I sent them a simple application and the next thing I knew, without ever leaving the house, I had a fully legal divorce decree in my hands! Thank you so much Houser Law Firm. I would recommend you guys for anything to do with legal services!!
Angie Carr Trull
20:04 17 May 21
This group is very professional and expedient with the whole process. I was very pleased with the whole experience. I would definitely recommend them to anyone in the NC area for their services.
James R. Jutz
00:55 16 May 21
I strongly endorse the Houser Law Firm. I used this legal firm for a legal matter in North Carolina, and I found the initial process and legal fee a bargain considering the cost for me to travel and deal with it. The staff was effective, prompt on all communication and efficient. I give them 5 stars. and recommend them if you require services in the NC area.
Chris Mercer
23:58 13 Apr 21
They very nice and helpful to me when others tried to charge me up to $10,000 they only charged me like $475. Thanks guys
Mason Moss
01:59 19 Feb 21
Hired them a few days before my case (seat belt citation) they took it on, made the payment and representation super easy. They got my ticket dismissed with no court fees, extra penalties or anything. Would 100% use them again, if I ever get another ticket in jville/ North Carolina.
Sam Garner
03:35 23 Jan 21
these guys were too notch folks to work with. I will be coming back for all my legal matters. Thanks again Houser!
Renee Johnson
11:11 31 Dec 20
Everyone I spoken to at the firm was courteous, provided updates and service provided was done in a timely manner. The best part was that they are affordable and still maintain professionalism. I didn't have to go to the court house at all.
Shari Roof
21:47 23 Dec 20
website was extremely easy to navigate. filling out the needed paperwork was very simple. They kept me updated each step of the way. They definitely made what could have been a very difficult divorce very smooth and simple.
Kathryn Fox
14:08 06 Dec 20
Highly recommend The Houser Law Firm. Professional , affordable, and quick to reply. I got my separation agreement less then a week after I talked to an Attorney Definitely will be using them for my Divorce as well.
Jake Padgett
20:56 24 Nov 20
They are awesome! Definitely would recommend again!
David Lee Scott
15:36 17 Nov 20
Highly recommend ,very efficient great communication even though ex was hard to get served papers they stayed on top of it and got it done very reasonable
Lorina Garrison
15:05 17 Nov 20
They were very reasonable and did an outstanding job in getting my uncontested divorce finalized in about 45 days once I sent in all the forms. I would highly recommend them!!!!!!
Barry Boles
14:26 22 Oct 20
Clear and concise timely communication. Thank you.
Greg Brissette
16:53 21 Oct 20
Handled a traffic violation for me efficiently and effectively. Very happy with the result.
Isabell Marrow
01:32 21 Oct 20
Very professional and prompt services
Keeps you informed!!
Recommended for quality prompt services
Isabell
Keeps you informed!!
Recommended for quality prompt services
Isabell
Mark Cangas
18:48 07 Oct 20
Best money I’ve ever spent
Took care of everything
Thanks for the help
Took care of everything
Thanks for the help
Steve Oakes
10:24 28 Sep 20
very easy to use and effecient.
William Little
13:41 13 Sep 20
My divorce was simple and amicable,quick and affordable.
I (will) recommend them over the overpriced firms.
I (will) recommend them over the overpriced firms.
Shannon Gee
21:58 05 Aug 20
I love how direct Ms. Johnson is. She helped me develop a clean cut and straight to the point separation agreement with all the mumbo jumbo my now ex husband and I had agreed upon, changed, modified, etc. during our tumultuous separation period. I was appreciative of how straightforward and honest she was with me about how it all looked. She was so professional and I felt a strong trust in her which is absolutely important when you’re getting a divorce.
The lady who answered the phone each time I called was always so considerate, kind, and helpful. I always felt like she cared when I called and was genuine in her communication with me.
Thanks so much for all you did! I am a very happy divorced woman! 🥳💜
The lady who answered the phone each time I called was always so considerate, kind, and helpful. I always felt like she cared when I called and was genuine in her communication with me.
Thanks so much for all you did! I am a very happy divorced woman! 🥳💜
Melissa Mason Guzman
17:50 30 Apr 20
Yes I recommend! Paid my fee and had my divorce papers in the mail. Questions I asked via online chat were quickly responded with answers via email. Very kind and courteous! Can’t wait for this chapter in my life to be over!
Angie Register Meiggs
18:47 01 Apr 20
HIGHLY recommend these Houser Law Firm! Loved the convenience of online interaction as well as the payment plan options. Communications were very professional and timely. I was very antsy about using their services just because of the online presence but I have been amazed. Will use them again!
Ilya Sabater Echevarria
16:25 13 Mar 20
I am very happy & pleased with the services.
Larry Federer
16:00 17 Jan 20
Next to helping build a playset for Tanner & his family under the Roc Solid Foundation, the services offered at The Houser Law Firm was the second most feeling of satisfaction. I recommend them highly. Also if you can ever help children with serious cancer I recommend Roc Solid and getting out there and building for a cause.
Jennifer Champine
18:04 02 Jan 20
I had a simple case. We had no assets to split, no kids, and no fights left. We’d been living separately physically and financially for over a year.
I contacted them on Halloween and was worried that the divorce wouldn’t be final before the new year. They made it so simple and painless, and I received my final papers right before Christmas.
Thank you for offering an affordable, easy option for us to bring closure to a painful chapter in our lives.
I contacted them on Halloween and was worried that the divorce wouldn’t be final before the new year. They made it so simple and painless, and I received my final papers right before Christmas.
Thank you for offering an affordable, easy option for us to bring closure to a painful chapter in our lives.
Donna Emprimo
04:12 02 Dec 19
My divorce was final in the amount of time that they told me. If I had any questions they were always very friendly and answered my questions with ease. I was very happy with the way they handled my divorce
Tina Thomas Hand
19:28 18 Nov 19
I had never had a ticket before and didnt know what to do. The woman on the phone made it very easy to understand. She made me feel very comfortable talking about my embarrassing situation. The price was very reasonable. The only thing that could have been better, for me, is to have more contact. I was concerned about my case before and after. I needed reassurance that I didnt need to be in court and that after the hearing everything was ok. I guess most people know these things but like I said, I had never had a ticket of any kind.
Dina Carrion
20:45 07 Nov 19
thank you guys for the great work that you did for my divorce. you made the process very easy and everything went very smoothly. I would recommend you to anyone.
James Crump
23:58 26 Aug 19
They handled my case very professionaly and quickly. I was very well pleased with their work.
Tonya Estrada
20:09 26 Aug 19
This place was awesome. It is very affordable. Stress free in a stressful situation! The paralegal kept me informed of everything. I never had to go into their office or show up in court. You can do it all from their site online, have things notarized, and mailed back to them as needed. It took right about 45 days for my divorce to be completed. Highly recommend!!
Ashley Owens
03:46 27 Jul 19
I just had my divorce finalized, and got my paperwork in the mail this past Monday, from The Houser Law Firm. It was a positive experience from start to finish. A coworker, who was also going through a divorce, recommended them to me, and I decided to pay the $395 for a divorce. It was quick, easy on my part, and I never even had to go into their office. It was all done through emails and snail mail. I signed my papers in front of a notary public and sent them in the mail to The Houser Law Firm. They took care of the rest, and I never had to go to court, and barely had to talk to my spouse during the process. This was absolutely the easiest way to get divorced. Made the pain of it a little easier, because I didn’t have to spend a ton of money to retain these services. Thank you Houser Law Firm! I will be giving your name out to people who need a divorce lawyer! -Ashley
Savannah Webb
02:39 16 Jul 19
No one ever thinks their marriage will end in divorce , but when mine did they did nothing but help me through one of the toughest things I have been through. Even with the ex being located in another state and trying to make the process much longer; they handled everything on their end in a very timely manner !
Will definitely recommend in the future.
Will definitely recommend in the future.
Ann Starnes - Cole
01:21 15 Mar 19
Very prompt service of a uncontested divorce. Very affordable and excellent communication! I would recommend this law firm anytime!
Joey Denning
20:43 07 Jan 19
I retained Amanda B. Johnson of the Houser Law Firm in Jacksonville, NC to represent me concerning a traffic citation. She was able to get my charge reduced as requested for a very reasonable fee. Everything was turned over to her and she handled everything for a very satisfactory conclusion. I will be sure to do business with The Houser Law Firm again in the unfortunate event that I require legal council in Onslow County in the future. I will also highly recommend the Houser Law Firm and Amanda B. Johnson to anyone in search of an attorney for this area in the future.
Hope Renee
03:09 15 Dec 18
The staff was very helpful and the lawyer fees are very cheap and very fast service
April Thompson Spencer
22:26 14 Dec 18
Houser Law Firm made my divorce so much easier! They were all very friendly and there was excellent communication and all my questions were answered quickly and pleasantly. They were very patient and never made me feel like I was being a bother! Would definitely recommend!
Tara Herbert
21:06 16 Nov 18
Houser Law Firm was able to get my husbands traffic case thrown out. After 12 years of being unlicensed, he now has it back thanks to them! They were wonderful with communicating back and forth with me from Michigan and answered all of my questions. They were able to do it all quickly even with the recent destruction from the hurricane. And the price was more than fair! I highly recommend them!
Amy Sage Boyd
14:49 01 Nov 18
Divorce is an awful, difficult thing to go through, so finding a firm who can make the legal process easy and inexpensive is SO much appreciated. I just received my final invoice and paperwork today, and was very happy to see the final bill was exactly as advertised. Wholly recommended, at least for those with a simple, cut-and-dry legal situation like mine was!
Ashley Cain
20:46 27 Jul 18
Amanda Smith
16:21 19 Jan 17
I cannot say enough wonderful things about my experience with Ms. Houser and the Houser Law Firm. She is very knowledgeable, patient and spends extra time to best serve her clients. I would highly recommend her to anyone needing representation. She is as good as it gets!
Kevin D Atterberry Jr
14:42 27 Oct 16
Has helped me in the past, present, and I would use her services in the future. Thank you for your expertise and the staff is always pleasant and helpful.
Debra Dryburgh Heil
21:15 27 Mar 16
Had a great experience. Staff was very professional, timely, and organized. Thank you!
Becky South Johnson
14:46 29 Oct 15
I went to the Houser Law firm from a recomendation from a friend. I was very satisfied with the services I received and very affordable Ms. Houser was a very caring attorney and it showed in her services. I have since gone back for several different services and was pleased even more each time I went. If you want a caring, honest, affordable attorney I highly recommend going to Houser Law Firm, I'm glad I went for all my services.
April Seifert
02:05 21 May 15
You can't go wrong working with a wonderful person that would truly be out to protect your best interests!
Jen Mueller
20:07 09 Sep 13
Jimmy Mitchell
22:24 15 Jul 13
